At Arrow Car Care, we prioritize your trust and are committed to maintaining the highest ethical standards in handling, utilizing, and safeguarding any information you provide to us. This Privacy & Intellectual Property Rights (IPR) Policy (“Policy”) outlines how Service Easy Technology Private Limited (‘Arrow Car Care’) collects, uses, and protects your information when you access or use our car care services through our website www.ArrowCarCare.com, including any associated mobile applications (“Application”), products, and services. Your use of our Platform signifies your acceptance of this Policy, so please read it carefully along with our Terms of Use.
By accessing our website, application, or services (“Services”) or providing us with your information through any means, you agree to be bound by this Policy. If you do not agree with any part of this Policy, please refrain from using our Platform, products, or services.
This Policy has been drafted in compliance with the Information Technology Act 2000 and applicable regulations, constituting a legal agreement between you and Arrow Car Care. To use our services, you must be at least 18 years old.
**Privacy Policy:**
**User Information:**
When you register for our services, we collect various information, including your name, age, email address, location, and phone number. Additionally, we gather transaction-related details, usage patterns, and device information such as IP address and browser settings.
If individuals under 18 years old use our platform, it must be under strict parental supervision. Arrow Car Care is not liable for any unauthorized use by minors.
**Use of Your Personal Information:**
We utilize the information we collect to provide and improve our services, customize user experience, and ensure the quality of our offerings. This may include resolving complaints, coordinating service delivery, and analyzing user behavior for research and improvement purposes.
We may share your information with trusted third parties only for purposes outlined in this Policy and to enhance your experience with personalized content.
**Transfer of Information:**
Your information may be stored and processed on servers located outside your jurisdiction. By providing your information, you consent to its transfer and storage. We ensure appropriate security measures to protect your data in accordance with this Policy.
**Your Rights:**
You have the right to access, correct, or delete your information, object to processing, and request data portability. To exercise these rights or withdraw consent, please contact us at contact@ArrowCarCare.in.
**Third-Party Services:**
We may use your information to provide you with promotional offers from third parties, subject to your consent. We are not responsible for the privacy practices of third-party entities, so we encourage you to review their policies.
**Cookies:**
We use cookies to enhance user experience and track preferences. You can adjust your browser settings to refuse cookies, but this may impact certain features of our services.
**Alerts:**
We may send alerts via email or SMS to notify you about new services or relevant information.
**Public Forums:**
Information shared on public forums is publicly accessible and done at your own risk. Please be cautious when disclosing personal information in these spaces.
**Security:**
We employ physical, electronic, and procedural safeguards to protect your information from unauthorized access or disclosure.
**User Data Retention:**
We retain user information as long as necessary for the provision of services or as required by law. Upon request, we delete user data within a reasonable timeframe.
**Log Information:**
We automatically record browser information when you access our platform to improve our services and analyze trends.
**User Communications:**
We retain user communications to process inquiries and improve our services.
**Changes to this Statement:**
We may update this Policy periodically and will notify you of any changes. Your continued use of our services after revisions constitutes acceptance of the updated Policy.
**Your Consent:**
By using our services, you consent to the collection, processing, and handling of your information as outlined in this Policy.
**Discrepancies and Grievances with Company:**
For any discrepancies or grievances regarding your information, please contact our Grievance Officer at contact@ArrowCarCare.in.
**INTELLECTUAL PROPERTY RIGHTS:**
All content and materials on our platform are proprietary to Arrow Car Care unless otherwise stated. Users are prohibited from copying, modifying, or distributing proprietary information without prior written consent.
**CONSEQUENCES OF BREACH & INDEMNIFICATION:**
Violations of this Policy may result in suspension of services and liability for damages incurred by Arrow Car Care. Users agree to indemnify and hold us harmless from any claims arising from breach of this Policy.
**General Provisions:**
– Notices will be provided via email or on the platform.
– This Policy constitutes the entire agreement between Arrow Car Care and users.
– Users may not assign their obligations under this Policy.
– If any provision of this Policy is found unenforceable, the remainder shall remain in effect.
– Failure to enforce any provision does not constitute waiver of rights.
– Disputes are subject to the laws of India and jurisdiction of Mumbai courts.
For concerns or questions regarding our privacy practices, contact us at contact@ArrowCarCare.in.
By using our services, you acknowledge having read and agreed to this Policy and our Terms of Use.